Shipping & Returns
Turnaround
All orders are usually shipped within 48 hours, Monday - Friday 9am - 5pm.
Carriers
We use the following carriers to deliver our orders at our discretion:
USPS
UPS
FedEx
Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
Shipping Rates
Domestic shipping and handling is a flat $4.99 for your entire order.
Back Orders
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.
- Please email info@agcsound.com to request a refund and we will assign you a tracking #.
- Mail your returned item to:
AGC Sound
Returns Department Tracking # ___
312 Jericho Turnpike
Floral Park, NY 11001-2108
- Include in your package a note stating the reason for your return and the original receipt.
Return Exceptions
- Items can not be returned if they are damaged by you.
- Merchandise that has been used or altered in any way will not be accepted for return or exchange.
Restocking Fee
All items are subject to a 10% restocking fee. This will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.